Privacy policy
Last updated: June 10, 2026
Northcroft operates this website and store, including all related services, features, and content, to provide customers with a shopping experience (“Services”). Northcroft is powered by Shopify, which supports the technical infrastructure of our store.
This Privacy Policy explains how we collect, use, and share your personal information when you interact with our Services, including browsing, purchasing, or contacting us.
By using our Services, you agree to the practices described in this Privacy Policy.
1. Personal Information We Collect
We may collect personal information that can identify or reasonably be linked to you, depending on how you interact with our store and applicable legal requirements.
This may include:
- Contact information such as name, billing address, shipping address, email address, and phone number
- Payment information related to transactions and payment processing
- Order information such as purchases, returns, and order history
- Communication records such as customer support inquiries
- Device information including IP address, browser type, and network details
- Website usage information related to how you interact with our Services
2. How We Collect Information
We collect personal information through the following methods:
- Directly from you when you place orders, create accounts, or contact us
- Automatically through cookies and similar technologies when you use our website
- Through service providers involved in payment processing, fulfillment, shipping, and analytics
- From business partners or third-party services where necessary to operate our store
3. How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Manage payments, shipping, returns, and customer support
- Maintain and improve our Services
- Communicate with you regarding orders or inquiries
- Prevent fraud and ensure platform security
- Comply with legal obligations
- Provide marketing or promotional communications where permitted
- Improve the overall shopping experience
4. How We Share Information
We may share your personal information only when necessary, including with:
- Shopify and other service providers that support our store operations
- Payment processors, logistics providers, and fulfillment partners
- Marketing and analytics partners that help us improve and promote our Services
- Third parties when required for shipping or customer-requested services
- Legal authorities when required by law or to protect our rights
5. Shopify and Platform Services
Our store is hosted on Shopify, which processes personal information to support order fulfillment, payment processing, and platform functionality.
Information may be processed by Shopify and related service providers in countries outside your own. Shopify may also use aggregated data to improve platform performance and security.
For more information, you can review Shopify’s privacy resources.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before providing any personal information.
7. Children’s Privacy
Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If such data is identified, it will be deleted where appropriate.
8. Data Security and Retention
We implement reasonable security measures to protect personal information. However, no system is completely secure.
We retain personal data only for as long as necessary to:
- Provide our Services
- Comply with legal obligations
- Resolve disputes
- Maintain business operations
9. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
- Accessing your personal data
- Requesting correction or deletion
- Requesting data portability
- Opting out of marketing communications
- Restricting or objecting to certain processing activities
We do not discriminate against users for exercising their privacy rights.
10. International Data Transfers
Your personal information may be transferred and processed outside your country of residence, including in the United States.
Where required, we use appropriate safeguards such as Standard Contractual Clauses or other lawful transfer mechanisms.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with an updated “Last updated” date.
12. Contact Information
If you have any questions about this Privacy Policy or your personal information, you may contact us:
Legal Representative: Tara George
Email: admin@northcroft.shop
Phone: +1 (484) 793-3044
Business Address: 1261 Fairview Dr, Leesport Pennsylvania 19533, United States